Privacy - Our Policy. Guaranteed.
What do we collect and how do we use it?
You may visit this site and learn about Cell-Phone-Accessories-Wholesale.com anonymously. The data that we regularly collect about visitors to our site (e.g., browser type, pages accessed, duration of visit, etc.) does not enable us to identify you personally. If you use "e;email"e; link provided at the top or elsewhere within the site, you will be able to send us an email with your questions and/or concerns using your own email service. If an order is placed at our website, we record your IP address for your security to have means to track any unauthorized transaction that may occur at our website. This website uses information we collect about you to process orders and to provide a more personalized shopping experience. When you order, we need to know your name, mailing address, credit card number, and expiration date. Unlike retail store purchases, we also require your credit card billing address and billing phone number. We may share this information for the purpose of processing the transaction you have requested (such as with your credit card company). This allows us to process and fulfill your online or phone order per credit card online and phone security guidelines implemented by the major credit card companies. The email address provided during checkout will enable us to notify you of your order status. If the box is checked to specifically request our newsletters, those may be sent no more than once each month with an option to unsubscribe at the bottom. Unless you have specifically checked the box to receive newsletters from us, you can be assured that you will not receive any e-mails from us other than matters related to your order. If, in the future, we undergo any sort of corporate reorganization, we may need to transfer your personally identifiable information to the surviving entity. In such a case, users will be notified via email prior to a change of ownership or control of their personal information. We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority.
How can you update your information?
If you have checked the box to specifically receive promotional emails from us, you must click unsubscribe link of any such newsletter you receive to be removed from our promotional email list. You may only correct your name, shipping address, shipping phone number, billing address, billing phone number, or email address by requesting those changes using our standard contact email address shown under “Contact Us” link in the top navigation bar. For security reasons, credit card number and expiration date changes or corrections must be made by contacting customer service.
Why do we need your billing address and phone number?
Unlike retail store purchases with a credit card, we also require your credit card billing address and billing phone number exactly as it is recorded at your credit card bank. Your credit card financial institution includes their bank contact number, and the CVV2/CID authentication codes, in your magnetic stripe. When 'swiping' the magnetic stripe on your credit card at a retail store, these codes are automatically captured. Since we do not have your credit card present during internet transactions, the banks request us to obtain that data manually. This allows for automated verification of the credit card. Since the bank's introduction of these codes in 2000, this fraud prevention tool is rapidly being accepted industry-wide as proof the credit card is valid. Without these codes, we need to manually verify addresses with your bank, which sometimes causes processing delays. Should the address not match up, the bank will not release what the correct address is and we consequently cannot process the order. This is the reason why we require the correct credit card billing address and the credit card billing phone number in order to process every order.
Do we share customer information with anyone else?
Privacy of children under age 13
Cell-Phone-Accessories-Wholesale.com does not specifically collect information about children (defined as those under the age of 13 years old). We do not allow children to register with us as defined in our Terms of Sale. We will not knowingly use personally identifiable information from children without first receiving parental consent.
Our policy regarding spam
At Cell-Phone-Accessories-Wholesale.com, we do not endorse the practice of sending unsolicited commercial email (spam). As clearly mentioned earlier, unless the box is checked to specifically receive promotional emails, customers will only receive their order related emails containing order confirmations and order tracking numbers. As you can see from the alternatives we offer above, we give you comparable choices as most other leading and reputable companies offering products on the Internet.
External links on our site
Security - How do we protect customer information?
When you place orders or access your account information, we use a secure server that is owned, operated, and maintained by Network Solutions. Cell-Phone-Accessories-Wholesale.com still maintains full control over all your personal information that will not be shared and held only in the most secure manner. The secure server software (SSL) encrypts all information you input before it is sent to us. All the Order Form pages are served through a secure https connection using 128-bit SSL v2/v3 encryption to prevent third party access. All online transactions are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. To determine whether you are on a secure page while you are at the Check Out, look to see if the gold key in the lower left corner of the browser is connected and the blue background is highlighted. In Netscape 4.0 or above and Internet Explorer 6.0, you will see a padlock icon in the lower left and right corner respectively. If it is locked you are on a secure page. This is proof that the Order Check-Out pages (Order Forms) are secure. Furthermore, all of the customer data we collect is protected against unauthorized access. In order for someone to access the data internally they must provide a security key and password, in addition to the user ID number. This information is restricted to authorized personnel. Every piece of customer provided information is considered classified information and never accessed after order processing is complete - Except in cases of returns, exchanges, customer inquiries, or if monthly promotional emails are requested from “join mailing list” interface at the website, or when registering, or when checking out products. This information is absolutely never given nor sold to other companies or individuals under any circumstances. Cell-Phone-Accessories-Wholesale.com is committed to providing superior products at lower prices under a secure shopping environment. Please be assured that all the information that you provide to us in order to place your order will remain safe in SSL secure servers and will not be sold nor misused.
What about "e;cookies"e;?
"e;Cookies"e; are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the storage of items in your shopping cart between visits and to track which pages are getting more page views to assist us in our marketing strategies. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Without cookies, you would not be able to use all of the features in our store, including placing an item in your shopping cart and purchasing it. LiveChat by LivePerson service also requires cookie acceptance to work properly. LiveChat by LivePerson cookies can be refused using your browser feature if you do not intend to use that service to contact us.
If you have any questions or suggestions about our privacy practices or wish to update your information, please feel free to send us an email using our standard contact email address shown under “Contact Us” link in the top navigation bar.
What can you do to protect your own privacy?
In a world where information can uncover new possibilities, being smart about privacy is essential for businesses and consumers alike. Safeguarding your privacy is a very serious matter that must not be taken lightly because lost privacy can result in serious consequences.
Tell us what you think
Cell-Phone-Accessories-Wholesale.com welcomes your questions, comments, or concerns about privacy. Please send them by mail to the address below or send us an e-mail using our standard contact email address shown under “Contact Us” link in the top navigation bar and we will use all commercially reasonable efforts to consider, promptly determine, and correct any problem whatsoever that is related to a privacy issue.
Privacy - Our Policy. Guaranteed.